Implementing ISO Standards in Silos
Responding to the demand of interested parties, including regulatory authorities, as well the need to be competitive, and participate in the open market, has led to the need for organizations to implement the ISO standards for management systems.
Firstly, ISO 9001 for the provision of quality products and services and to provide satisfaction of their customers.
Secondly, ISO 14001, borne for many, out of a trade pressure, related to the sustainability of a clean and healthy environment for all persons, and
Thirdly, OHSAS 18001 to reduce injuries to employees and others, and to reduce operational ‘down time’ in the workplace.
Large companies, would normally implement all three standards, however, they were usually implemented as independent management systems and each system would have its own champion. In many instances certain processes would be dealt with separately in each of the three disciplines, with each discipline using different documentation and methodology to conduct the same process.
An example of this would be the process of internal auditing:
The Quality Department, Environmental Department and Health and Safety Department would all use a different methodology and software to conduct their audits and in most cases all operate from a different procedure.
It is evident from this alone that this method of operation is time consuming, risky and resource hungry. Under these conditions, it is impossible for top management to maintain and exercise proper responsibility and accountability for a company’s activities.
Integrate your Management Systems
Operational excellence requires improving efficiency. This calls for consolidating time, reducing risk and refining resouces.