Every activity is part of a process!
Every organisation is made up of people, facilities, activities, requirements and goals. To operate as an organisation, people embark on activities and tasks to meet requirements and achieve their goals. What is the risk of not achieving these requirements and meeting these goals? This question should lead to an investigation to determine where the risks lie and how to minimise them.
Managing Processes to Reduce Risk
Effectively managing processes requires identifying the risks, determining the inputs, documenting the process activities, and identifying the required outputs. In addition the responsibilities and resources needed, and indicators to measure performance must be determined.
So how do we do this systematically?
Developing tools and software to facilitate the risk-based, process approach is key to systematically managing, implementing and tracking your processes, and monitoring their performance.